Privacy Policy – OrthAlign Solution

Your privacy matters to us. This Privacy Policy outlines how OrthAlign Solution (“OrthAlign,” “we,” “our,” or “us”) collects, uses, and safeguards personal information through our website and platform. By accessing or interacting with our services, you agree to the practices described below. If you do not accept this policy, please refrain from using our services.

Who We Are

OrthAlign Solution is a digital dental design platform serving professionals such as orthodontists, dentists, dental labs, and clear aligner providers. We specialize in CAD-based design services for clear aligners and plan to expand into other dental prosthetics like crowns, surgical guides, and dentures.

 Data Controller

OrthAlign Solution, located at [Insert Address], is the designated data controller responsible for handling your personal data in accordance with applicable data protection laws. Our servers are securely hosted on AWS infrastructure.

 What We Collect

We may collect the following types of personal data:

• Basic Info: Full name, email, phone number, address, gender, date of birth, and location.
• Business Details: Practice name, business email, website, and professional contact info.
• Account Data: Login credentials, profile preferences, and verification details.
• Payment Info: While we do not store payment data, transactions are securely processed via Stripe.
• Health Data: Protected Health Information (PHI) may be collected in anonymized form, in compliance with HIPAA and our Business Associate Agreement (BAA).
• Tech Data: IP address, browser type, device info, and usage patterns via cookies and analytics tools.
• Social Media: Information shared through interactions with our social media pages.
• Feedback: Comments, reviews, and communications submitted through our platform.

 How We Use Your Information

Your data may be used for the following purposes:

• To personalize your experience and tailor services to your needs.
• To manage your account and verify your identity.
• To communicate updates, service changes, and support responses.
• To analyze usage trends and improve our platform.
• To fulfill orders and deliver high-quality design services.
• To ensure security, prevent fraud, and comply with legal obligations.

 Payment Processing

OrthAlign Solution uses Stripe for secure payment transactions. We do not collect or store your card details. Any payment-related data is handled directly by Stripe under their privacy terms.

 Health Information Compliance

If you submit PHI, it must be anonymized. OrthAlign does not require identifiable patient data. Any unintentional receipt of such data will be anonymized, and it is your responsibility to obtain patient consent for data processing.

Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services after changes implies acceptance. Please review this page regularly for updates.

Here are some common questions about our company.